This website is owned and run by Bespoke Baller LTD. We respect the privacy rights of our visitors and we acknowledge the importance of protecting the information collected about them. This privacy policy is about how we collect, store, and use the personal information that you have provided to us.

The Personal Information We Collect

We collect personal information about you when you register or subscribe for one of our services, place an order, use our online service, interact with us any other way, such as via social media, use our fashion concierge, personal shopping services, ask for information or assistance, give us a feedback, comment on any blogs or articles featured, enter competitions or promotions or sign up to our newsletter. By registering, subscribing or using our services, you consent to the use of your personal data in accordance with this policy.

The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizings, responses to research panels and surveys, the type of browser you use (a browser is a software you use to look at websites, such as Internet Explorer, Chrome or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers being used by your mobile phone when you use our location-based services on your mobile phone or tablet) and other location information (for example, GPS measurements), photographs and other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us.

What we do with the information we gather

– We may use the information to improve our products and services.

– Our representatives may follow up, either by email, phone or mail, as part of our client care procedures.

– We may periodically send promotional information about new products, special offers or other information which we think you may find interesting based on the contact details which you have provided either by registering as a user on this site or by requesting information from us.

Cookies

We and our business partners collect information about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other devices which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits. They can help to display the information on a website in a certain way that matches your interests. Most major websites use cookies.